We collect, hold and use personal information in the following areas:
- Business Relations
Consumer information is usually collected via promotions and consumer queries.The information may include:
Your name, address, contact number(s) and email addressInformation about your preference for services we offer from time to timeA record of any queries you have made
Purposes for Collecting the Information
Wherever possible, we collect this information directly from you. We use it for thefollowing purposes:
- To contact you directly about our services
- To reward you for being a loyal ISG customer
- To inform you of the Services we think you might be interested in
- To follow up or pursue any queries you make
- To conduct consumer research
How we Manage Personal Information
We are dedicated to keeping personal information secure. This includes physical security, computer and network security, communications security and personnelsecurity.
We support permission based marketing. Where consent exists, we may enter your details into a database for the purpose of contacting you directly about ourservices.
You can advise us if you would prefer not to be directly contacted by us by calling08 9288 4560 (9am-5pm AEST) to register your details.
Except where you are otherwise notified, we do not sell, rent or otherwise make available any personal information to third parties. We outsource certain business functions to other organisations. For this purpose, and only for the purpose of providing services to us, personal information may, as required, betransferred to or handled by:
- Our related companies
- Organisations which provide services to us, such as mailing houses, promotion and advertising agencies and consumer research agencies
- Credit reference agencies or other credit providers
- Government or statutory authorities that may directly contact you on behalf of us.
Access and Correction of Details
You can access personal information we hold on you by contacting our Privacy Officer in writing. If the information held is inaccurate, incomplete or not up todate you may request ISG to correct the information.
If you are concerned about a possible interference with your privacy, pleasecontact us.
Complete the Contact Us form to contact ISG’s Privacy Officer via e-mail.
ISG Investment Strategy Group
Level 11, Brookfield Place
125 St Georges Terrace
Perth WA 6000
101 Collins Street, Melbourne
Level 18 & 27 101 Collins Street
Melbourne, VIC 3000
Give us a call
08 9288 4560
(Perth Central Park)